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Shipping Policy
KRAFTIQUE is devoted to conveying your bespoke endowments with solicitude and proficiency across India’s sovereign expanse. This Shipping Policy delineates our protocols, in fidelity to the Consumer Protection Act, 2019, and e-commerce edicts of 2025, ensuring translucence and equity. We solicit your gracious apprehension to engender an unblemished odyssey.
1. Shipping Timelines
  • Standard Conveyance: Commissions arrive within 7-9 business days from despatch.
  • Expedited Conveyance: Accessible for select demesnes, arriving in 4-6 days.
  • Orchestration Interval: Commissions are processed within 1-2 days post-affirmation. Bespoke artefacts may require additional intervals; patron-solicited augmentations may extend conveyance by up to 15 days.
  • Business days exclude sabbaths and festivities. Timelines are estimations, subject to locale or vicissitudes.
2. Shipping Methods and Charges

We ally with exalted couriers for dependable transit. Imposts are computed at disbursement based on mass, proportions, and terminus. Gratuitous conveyance applies to commissions exceeding ₹999. Transnational transit is unavailable

3. Order Tracking

Upon despatch, a tracing cipher is bestowed via electronic missive or succinct communiqué, enabling surveillance on our domain or the courier’s portal.

4. Delivery Responsibilities
  • Provide veracious conveyance particulars (domicile, postal cipher, contact numeral). Fallacies may engender delays or imposts, for which patrons bear accountability.
  • Conveyances occur diurnally; if absent, couriers may deposit proclamations or retry.
  • KRAFTIQUE disclaims liability for delays from celestial tempests, insurrections, or courier anomalies.
5. Inspection Upon Delivery

Scrutinise parcels upon receipt. For disquiets, beseech immediate communion.

6. Exchange and Refund Policy (Strictly Enforced)

Our bespoke artefacts warrant a stringent no-substitution, no-restitution doctrine, save for impairments from conveyance malfeasance.

  • Substitution petitions require an uninterrupted unboxing chronicle, evincing impairment and parcel state, tendered within 24 hours via electronic missive to support@kraftique.com or instantaneous conduit to +91-XXXXXXXXXX.
  • Our cadre scrutinises attestations with alacrity. Sanctioned claims yield surrogates sans impost, effectuated within 10-15 days.
  • Substitutions are inaccessible for employed, adulterated, or impairedly encased artefacts. No restitutions are conferred.
  • Annulments pre-despatch incur a 6% levy, with residues restituted within 7-10 days.
7. Grievance Redressal

Conveyance tribulations must be proclaimed within 24 hours to support@kraftique.com. Our Grievance Redressal Officer ensures harmonious reconciliation per Indian edicts.

8. Amendments
This decree may be refreshed. Peruse prior to conferring orders.
We cherish the privilege of serving you, aspiring to render your gifting odyssey resplendent. Our patronage cadre remains vigilant to assist with courtesy and proficiency.
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